Show all the Agents with their current status.
Information:
- Member, extension and name of the Agent.
- Status, Green à Available, Red à Unavailable, Yellow à Pause
- InCall, show if Agent is in call.
- Calls Taken, quantity of calls taken by the Agent.
- Last Call, show the last call attended by the Agent.
- Pause Reason, if the Agent is in pause, it shows the reason.
- Pause Time, How long the Agent has been paused.
- Last Login, How long has the Agent been registered in the Queue.
- Call History, Shows a history of the Agent’s calls.