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Headset Integration

VitXi offers native headset integration for supported telephony headsets.
This allows users to control calls (answer, hang up, mute, hold) directly from their headset buttons.

Compatible with most USB and Bluetooth telephony headsets that support HID telephony protocols.

With HID integration, you can use your headset’s buttons and LEDs for actions such as:

  • Answer or end a call
  • Mute/unmute your microphone
  • Hold/unhold a call
  • Trigger ring alerts via the base station (when supported)

How It Works #

Once a supported headset is connected:

  1. VitXi automatically detects and pairs it via WebHID API.
  2. The headset’s buttons sync with call events in real time.
  3. LED indicators and ringers reflect call states (e.g., incoming, muted).

✅ No extra driver or plugin is required — use Google Chrome or Microsoft Edge with HTTPS enabled.


Tested Headsets #

Headset ModelAnswerRingerHold/UnholdMute/UnmuteHang UpCancel Outgoing CallNotes
Yealink UH36yesyesyesyesyesyes✅ Fully supported
Plantronics Blackwire 3225yesyesyesyes⚠️ warningyesHang up requires two presses
Poly DA85yesyesyesyes⚠️ warningyesHang up requires two presses
Yealink WH62yes / auto-answer when undockedyes / base station ringer supportyes
Jabra PRO 9470 (beta)yesbase station ringer supportyes (sync LEDs/state with base station)yesnono

Browser Requirements #

BrowserSupportedNotes
Google ChromeYesFull HID support
Microsoft EdgeYesRecommended for Windows
SafariNoHID not supported on Safari

Tip #

If your headset doesn’t respond:

  • Make sure you allow device access when prompted by the browser.
  • Disconnect and reconnect your headset.
  • Use Chrome or Edge over a secure (HTTPS) connection.
Updated on October 28, 2025
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